Privacy

New Privacy Legislation

On 21 December 2001, the Commonwealth Privacy Act 1988 was amended by the Privacy Amendment (Private Sector) Act 2000 (the Act). Private sector organizations are now subject to similar standards as government agencies when handling personal information, which relates to an identifiable person, such as a name and home address. Private sector organizations now have a legal obligation to abide by the new National Privacy Principles (NPPs) which form part of the Act.

Lenah Valley RSL is subject to the new NPPs.

Lenah Valley Sub-Branch is committed to the National Privacy Principles (NPPs) contained in the Privacy Act 1988, which govern the way personal information is collected, used, disclosed and secured. In providing our services to members and others we require to obtain certain information from you. This information is used to enable us to meet our obligations and to communicate effectively with you. We take all reasonable steps to secure personal information. The Sub-Branch will not use personal information for any purpose that is not related to the services that the Sub-Branch provides, unless the individual provides his/her consent or it comes within an exception under the Privacy Act.

No personal information will be disclosed to a third party without the individual’s consent, whether express or implied. Any such disclosure will be in accordance with the Act.

We gather information by:

Asking you to fill in proformae.

Personal interview.

Telephone request.

We collect information to:

Check your identity and eligibility for membership.

Set up a data base on membership status.

Communicate with you; to inform you of upcoming events, advise of available services and to forward correspondence.

Process any application for services provided by us.

Provide those eligible with requested services.

Assist strategic planning and extend our range of suitable services.

Investigate and resolve complaints.

Comply with legislative requirements

Personal information is held on the computer located in the Sub-Branch Office. Some paper records are locked in a filing cabinet.

Individuals have a right to view the information that is held on them by the Sub-Branch and to have it corrected. To achieve this they should contact the Sub-Branch Office and make an appointment to do so.

If an Individual has any questions about his/her rights or obligations, or would like to make a complaint, he/she can contact the Sub-Branch Secretary. The complaint will be investigated thoroughly and appropriate action will be taken. If the individual is not satisfied with the investigation, he/she can make a complaint to the Privacy Commissioner (1300 363 992).